This page explains what Maple Diagnostics does with your personal information. This includes what you tell us about yourself, what we learn by having you as a visitor, customer, employee, contractor or supplier of services, and the choices you make about the marketing you ask us to send to you. It also explains how Maple does this, how the law protects you and outlines your privacy rights. We update this notice in accordance with changes in privacy law and when our activities or practices change.
Who we are
Maple Diagnostics is a limited company, registered in England and Wales No. 11670670. Maple is administered by Property Care Association (PCA) employees. Maple are a service provider offering building professionals innovative diagnostic systems to provide better indoor air quality environments within homes and buildings.
Contact us
If you have any questions or concerns regarding how we collect, store and use personal data you can contact us on:
Email: info@linen-bat-668008.hostingersite.com
Phone: 01480 587929
Address: 11 Ramsay Court, Kingfisher Way, Hinchingbrooke Business Park, Huntingdon, Cambs, PE29 6FY
Contact us to:
- Update or rectify inaccurate/incomplete personal data
- Change your marketing and contact preferences
- Object to us using your personal data (There may be legal or other official reasons why we need to keep or use your data.)
- You would like us to transfer a copy of your data to another company
- require a copy of your personal data
If we are still not able to resolve the matter you have the right to lodge a complaint with the Information Commissioner’s Office: they will direct you to us in the first instance.
Types of personal information & where we collect it from
Why we collect personal data
We are permitted only to use personal information if we have an acceptable reason to do so. This includes sharing it outside Maple Diagnostics. The law says we must have one or more of these reasons:
Collection and Use of Personal Data
We only use your data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason which is compatible with the original purpose. Your personal data may be used without your knowledge or consent, where this is allowable by law.
Sharing your personal data
Website and Cookies
Online payment is taken by Stripe, via a secure connection, who operate as the Data Controller within this process and are PCI compliant. Maple do not take or record payment details via our website and your payment data will therefore be subject to Stripe Privacy Policy.
Cookies
Cookies are small pieces of text information sent to your browser when visiting a website. We use cookies to store information about your visit and enhance the functionality of your visit. No personal information or information that could be used to identify individuals is held in these cookies.
Social Cookies
Our website is integrated with social platforms which independently may set cookies on your computer. Please note that we do not have any control over how the information in these cookies is used nor do we have access to it. Please refer to the cookie policies of the relevant provider for more information.
Data Security
Security of All Data
We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the website. To check that you are in a secure area of the Website before sending personal data to us, please check that your browser displays an image of a closed padlock or an unbroken key.
However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.
We will take all steps reasonably necessary to ensure that all personal information is treated securely and in accordance with this notice. All information you provide to us is stored securely, including in a physically secure environment, on our secure servers. Access to your personal information will be restricted to such staff and other individuals as are necessary for the purposes for which the information was collected. All data is stored in the UK but should any data be transferred outside the EEA appropriate protections are in place.